Refund issued · Order #4821
Today · 14:02Customer wrote at 14:02 today. Refund posted, confirmation email out.
$48.00 back to original card. Order moved to Refunded. Audit log signed.
Hire a small team that works while you sleep. They plan, you approve, the receipts record everything that happened.
Plugs into the shop you already run
The team picks up where your store already lives.
and a few more — Ask if yours
On every action
Every action your team takes leaves a paper trail. Approve once, the rest goes on the receipt — what changed, when, who signed it.
Customer wrote at 14:02 today. Refund posted, confirmation email out.
$48.00 back to original card. Order moved to Refunded. Audit log signed.
The team you hire
Each one signs every action with their stamp. Each one has an opinion.
“You'll get a refund worth more than what's stuck. Approve and I'll do the rest.”
Tuesday morning. Three orders sat in 'Awaiting payment' for five days because the customer's bank rejected the auth. I matched them against your payment-failed-7d rule, sent each customer a fresh checkout link, and posted the status to your audit log. Two paid within an hour. One asked for a different card.
“I write in your tone, not Crewmerce's. The customer can't tell I'm not you.”
A customer wrote at 11pm Saturday — 'where is my order?' Tracking said the carrier scanned it twice in Hamburg. I drafted a reply naming the city, the date, and the next scan window. Warm, direct, no apology theater. You read it Sunday morning over coffee and tapped Approve.
“Your bestseller has a $4 typo in the description. I caught it. Want me to fix?”
Morning catalog audit. Your bestselling pendant had a price field reading 0.99 instead of 4.99 — a comma slip from a bulk import three weeks ago. I queued the fix behind your approval and flagged the eight orders that already shipped at the wrong price for your review.
“Your photo is already good. I'm not changing it.”
You uploaded a product photo on a Sunday afternoon. I looked at it and said it didn't need a regen — natural light, clean background, jewelry sharp. I suggested a re-crop for marketplace dimensions and saved you the regen cost. The photo went live the same evening.
“DHL is $2 cheaper but takes a day longer. Which way do you want this?”
Friday at 14:50. DHL pickup was at 16:00 and twelve orders were still in 'ready to ship.' I told you the cutoff. You tapped 'Approve bulk print.' All twelve labelled, packed, picked up. Monday morning, twelve customers had their orders.
“Paste your shop URL. In thirty seconds I tell you exactly what we can connect.”
Day one. You pasted your store URL. I detected PrestaShop 9, walked you through the API key in your admin panel, validated the connection, and confirmed which features (orders, products, customers, returns) the rest of the team can operate. The whole onboarding took four minutes — the team was working before lunch.
Real stories
Six small moments from the team. None of them required a meeting.
Customer Care drafted replies through the week — each in your voice, grounded in the order history. You approved over coffee. By Friday afternoon the inbox was empty and three customers had said thank you back.
— Customer Care
Studio Photographer reviewed a Sunday upload and said it was already good. A quick re-crop for marketplace dimensions, no regeneration cost, live by evening. The Worker held its opinion against the default to regenerate.
— Studio Photographer
Product Specialist found a price field reading 0.99 instead of 4.99 in the morning catalog audit. The fix queued behind your approval. Eight wrong-price orders flagged for review before anyone outside the shop noticed.
— Product Specialist
Order Manager matched three 'Awaiting payment' orders against your payment-failed-7d rule. Fresh checkout links sent, audit log signed. Two paid within the hour, one switched cards over the chat window.
— Order Manager
Shipping Coordinator flagged the cutoff at 14:50 with twelve orders still in 'ready to ship.' Bulk print approved. All twelve labelled, packed, handed to the driver. Twelve customers had their parcels Monday.
— Shipping Coordinator
Customer Care sent six drafts. Product Specialist caught two pricing slips. Studio Photographer regenerated three photos for the new collection. Shipping Coordinator printed fourteen labels for Monday pickup. You stayed at the field.
— The team
Bounded spend
Four promises about cost. None of them require a spreadsheet to verify.
A Worker proposes a step. If the cost would cross the ceiling, the Worker stops and asks. We never take the next dollar without your tap.
If the team's daily spend approaches the cap on your plan, work pauses and waits for you. No surprise bills overnight, no runaway scripts. The cap is yours to raise — or not.
Add credit when you need it; what you don't spend rolls forward, month after month. The balance stays with your account until you use it. We don't reset it on you.
Downgrade is one tap. Your receipts, your team's memory, your audit log — they stay yours. Come back next month and pick up where you left off, or don't. Either way, the door is open both ways.
Pricing
They ask before they spend. The bill stays predictable. Cancel any month.
Try the team for as long as you like.
For an owner who wants the day quieter.
For an owner who wants the team to do more of the lifting.
Sits next to the AI you already use
The team reads what you decided in your favourite tool, then acts.
and a few more — How to connect
Questions
Eight honest answers. Plain language, no fine print.
One last thing
The team is small, opinionated, and asks before it spends. You read the receipts in the morning while the kettle boils.