Connect PrestaShop and check your first order.
Use your PrestaShop Webservice key to read orders and product records. Choose the resources your first task needs and check the shop and language before editing a product.
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Which paid order is still waiting to ship?
A sample order shows payment accepted and no dispatch record. Verify the order reference in the selected shop.
Prepare a warehouse follow-up. If you also want to contact the customer, check the sending connection.
Connection requirements
Enable the Webservice and grant the key read access to the resources used by the task. A change needs the appropriate write permission. In a multishop setup, check the selected shop and language.
Questions and answers
Which permissions do I need for a first order check?
Grant read access to orders to check an order reference. To inspect the linked product record as well, grant read access to products. The first check should show a known reference and the state returned by the selected shop.
Can I reply inside a PrestaShop customer thread?
Native thread replies require the corresponding messaging bridge. To reply from an email account, connect that mailbox separately.
Start with one store task.
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