Hire AI workers for your online store.

1. Step 01 · Connect

   Connect your store.

   Onboarding Specialist walks you through the API key or OAuth handshake. Nothing connects without your tap. PrestaShop, WooCommerce and Shopify are pre-built; other platforms route through API Integrator for a connector plan you approve.

   Paste URL, validate, hire.

2. Step 02 · Ask

   Talk to a Worker in chat.

   No mode selectors, no forms, no jargon to memorise. Tell a Worker what needs doing in plain language — orders, replies, refunds, photos, content rewrites. The Worker picks the next move from your message.

   One chat, every Worker.

3. Step 03 · Prepare

   The Worker reads and prepares the work.

   The Worker pulls your shop data, drafts the action with full context, surfaces a cost preview when the work is heavy. Nothing posts to your shop yet — every draft sits in your queue with the underlying data attached.

   Drafted, not posted.

4. Step 04 · Approve

   You approve important actions.

   Money moves, customer messages, catalog changes — you tap before anything posts. Approve in bulk when the work is the same kind. The Receipt records what changed, why and when.

   Tap to ship; cancel any time.

5. Step 05 · Automate

   Repeated safe work can be automated.

   After enough approvals of the same kind, the Worker handles those low-risk repeats on its own under your rules. Refunds, bulk catalog changes, outgoing marketing and anything financial or sensitive stay approval-first.

   Trust earned, then granted.

• What is an AI worker?+−

  An AI worker is a specialised AI agent with a real e-commerce job. It reads your shop, prepares work for your approval, executes what you approve, and leaves a Receipt for every action. Each worker has a single job — Customer Care for inbox, Order Manager for stuck orders, Studio Photographer for product photos, and so on. You hire a Worker the same way you'd hire a contractor: by giving it a job, watching the first results, and approving more work as trust builds. For a fuller explanation, read the guide to what an AI worker for e-commerce is.
• Can it change my store without approval?+−

  No. Actions that touch money, customers or catalog wait for your tap. Read-only work (inbox triage, catalog audits, anomaly detection) runs in the background; anything that would change state surfaces as a proposal you approve. After enough approvals of the same kind, you can grant permission for that specific pattern to run on its own — under your rules, with the same Receipt on every action.
• Can it answer customer emails?+−

  Yes — Customer Care triages your inbox, pulls the relevant order context, and drafts each reply in your tone. The draft sits in your queue until you tap Approve. Once you've approved enough simple delivery acknowledgments of the same kind, those low-stakes replies can send on their own under your rules; complaints, refund requests and anything sensitive stay approval-first.
• Does it work with PrestaShop, Shopify and WooCommerce?+−

  Yes — PrestaShop, WooCommerce and Shopify are pre-built. For other platforms, API Integrator reads your platform's API documentation and drafts a connector plan with a cost preview before any heavier work runs. The onboarding flow walks you through API key or OAuth setup before any Worker hire.
• What happens if it gets something wrong?+−

  Every Worker action leaves a Receipt — what was found, what changed, why, when and by which Worker. If something looks off, you can find the action in the Receipt log and decide the next step. The trust ladder also limits what runs autonomously: anything you haven't approved enough of stays approval-first.
• What will Workers refuse to do?+−

  A lot, on purpose. Product Specialist refuses to ship more than fifteen AI-drafted descriptions per batch without your edit-pass commitment. Studio Photographer refuses to regenerate photos already on marketplace spec — and reports the budget saved instead. Ads Specialist refuses Performance Max without brand exclusions. Customer Care refuses the third reply on a thread that's gone back-and-forth without resolving. Order Manager refuses bulk price changes without preview and never auto-cancels orders flagged for fraud. Every Worker carries a hard list of actions that never auto-promote no matter how much trust they've earned — refunds above your threshold, GDPR data exports, AI-generated content publication, hero-image overwrites on any live channel, anything where the blast radius is too high to risk a wrong approval. Refusal is a feature, not a limitation.
• Is this ready for the EU AI Act?+−

  Yes. Every image Studio Photographer generates carries C2PA Content Credentials plus a SynthID watermark where the model supports it — provenance default-on, never billed separately. Every AI-drafted description from Product Specialist and every AI-drafted reply from Customer Care is labelled in the action record. The transparency expectations binding August 2, 2026 (Article 50 of the EU AI Act) are the floor we ship against — five content-generating Workers carry refusal thresholds that fire before mass-AI publication, so domain-authority damage from un-edited AI content stays a structural impossibility. The Receipt records the AI involvement on every action.
• How is this different from a chatbot?+−

  A chatbot answers questions and hands the work back to you. An AI worker reads your shop, prepares the action with full context (the order, the inbox thread, the catalog row), surfaces a cost preview when work is heavy, and executes what you approve — all inside your shop. The Receipt records every action. Your AI workers sit next to the AI tools you already use; they don't replace general AI. For the detailed comparison, read AI agent vs chatbot for online stores.
• How much control do I have?+−

  A lot. Every spend-related action is approval-first. You can set daily and action-level cost caps. Approve work in bulk or one-by-one. Cancel any month — no annual lock-in. Your shop data stays under your account; export or erase it whenever you want. Crewmerce is built around six control rules: approval-first actions, Receipts, cost previews, spend limits, bulk approval and account-level data control.
• Do I need to stop using ChatGPT or Claude?+−

  No. Keep using general AI tools for general thinking. Crewmerce is for store work that needs shop context, approvals, Receipts and safe actions inside your e-commerce workflow. Your AI workers sit next to the AI assistants you already use.
• How does Crewmerce keep costs under control?+−

  Heavier work shows a cost preview before it runs. You set daily and action-level cost caps. Anything that would exceed your caps pauses for a decision. Cost previews and caps apply across the whole workforce, not per-Worker. The Receipt logs the cost of every action you approve.
• Which AI worker should I start with?+−

  Most owners start with Customer Care or Order Manager — Customer Care if your bottleneck is inbox triage and reply drafting; Order Manager if stuck orders, refunds and payment recovery eat your time. Both are available today. You can hire one Worker and add others later from the same chat.

Read the full FAQ