Hire an AI Shipping Coordinator that compares carriers before cutoff and refuses international labels without customs declarations.

A normal day with Shipping Coordinator.

It's Wednesday afternoon. Twenty parcels are queued in your dispatch list — most are domestic, three are international, and the cutoff for today's local carrier pickup is at 14:00. Shipping Coordinator has already rate-compared each parcel against your connected carriers and surfaced one recommended pick per shipment, with the cutoff explained inline ("if you don't print by 14:00, this rolls to tomorrow's pickup"). Shipping Coordinator flagged a likely missing dimension, suggested a value based on similar products, and asks you to confirm before booking. You scan the queue, tap approve, the labels are created as one approved batch, with pickup-ready details prepared where the carrier supports it.

What you can do with Shipping Coordinator.

• Compare carrier rates with cutoff times in one view.

  Shipping Coordinator runs your parcel through every connected carrier — rate, ETA, today's cutoff, recommended pick — in one sorted view. You see the trade-off before you print.

• Print a day's labels as one approved batch.

  Shipping Coordinator queues every dispatch-ready order against your cutoff window and shows the bulk cost before issuing the labels. You approve once; the label batch is created, pickup-ready details are prepared where the carrier supports it, and the Receipt logs each carrier choice.

• Track exception parcels without opening the carrier portal.

  Failed delivery, addressee unavailable, customs hold — Shipping Coordinator picks up the carrier event when it lands, surfaces the resolution options (reroute, redelivery, reship), and routes the customer-side reply to Customer Care.

• Cover missing parcel dimensions without re-cataloging.

  When a product lacks weight or dimensions, Shipping Coordinator flags the gap, suggests a value based on similar products, and asks you to confirm before booking. Confirmed values feed back into your catalog so the same gap doesn't surface twice.

• Issue return labels with the outbound shipment linked.

  Return labels are generated as proposals you approve; each is linked to the original outbound parcel in the record, so reconciliation is one query, not a manual hunt across the carrier portal.

How Shipping Coordinator earns your trust.

Shipping Coordinator earns your trust step by step. The worker starts by reading and preparing — never changing anything. You approve every action that matters. Once you've approved the same kind of work enough times, the worker can run those low-risk repeats on its own — under your rules, with every action still showing up in your receipt log. Refunds, bulk changes and anything sensitive stay approval-first.

1. 00

   Read

   Shipping Coordinator reads your dispatch queue across every connected carrier (InPost, DHL Express, DPD, Poczta Polska, UPS, FedEx) plus the long-tail exotic carriers reached through API Integrator, pulls live rates and cutoff windows, and explains which orders are ready to ship now versus rolling to tomorrow's pickup. Multi-carrier rate-compare is the default — when two or more carriers are connected, the worker refuses to lock a single carrier without your explicit override. No labels print; nothing books.

2. 01

   Prepare

   Shipping Coordinator drafts the carrier pick per parcel — rate, ETA, cutoff, recommended carrier — with the total cost previewed before any label commits. Bulk-label print operations affecting more than ten percent of catalog require typed confirmation (the 10x rule); the rest stay tap-approvable. International shipments are refused without HS tariff codes plus commercial invoice plus customs declaration value (WCO Harmonized System discipline + EU Customs Modernization Act 2025 + IATA Dangerous Goods Regulations + UK CDS post-Brexit + US Section 321 de minimis). Nothing posts to the carrier yet.

3. 02

   Approve

   You tap. The labels generate inside a 24h rollback window, and pickup-ready details are prepared where the carrier supports it. The Receipt records carrier, tracking number, cost, the rate-compare reasoning, the cutoff context, and the customs declaration where applicable for each parcel — a clear audit trail aligned with multi-jurisdictional shipping compliance.

4. 03

   Automate

   Once you have approved enough single-carrier domestic shipments of the same kind (same carrier, parcel size band, destination zone), Shipping Coordinator can book those low-risk repeats on its own under your rules. Cross-border shipments, returns, carrier-credential mutations, bulk-label-print without preview, international shipments without customs declaration, carrier-rate-rule mutations, and mass-pickup scheduling stay approval-first.

How Shipping Coordinator works with the rest of the AI Crew.

Shipping Coordinator works alongside the rest of the workforce in one chat. When a task crosses Worker boundaries, the delegation is a single Receipt — you see both Workers cooperate in the same thread.

• Order Manager

  Stuck orders, refunds, payment recovery.

• Customer Care

  Inbox triage, draft replies in your voice.

See Shipping Coordinator in the full team flow — read the week-by-week walkthrough of how the AI crew actually runs a real shop together.